I've been a repeated guest here for three years now and this recent stay has been rather disappointing. It seems like once they knew there would be renovations next year they stopped fixing things since it would be a waste. The entire stay of three evenings only one of the two elevators were functioning. It's very problematic when in the morning everyone is checking out with their gigantic suitcases and in the afternoon everyone is checking in with them and the elevator will only hold 5 maybe 6 people then. Give yourself extra time where ever you're heading to because you'll be waiting ten minutes for an elevator. Additionally the bathroom floor was sticky and the bathroom smelled like the cleaning people just streaked urine that was already on the floor with a towel to "clean" the bathroom. Another thing about the bathroom is the towel hook was missing so there's no where to hang up your bath towel to conserve on usage. It's rather sad when this is generally a lovely hotel with great access to most of Columbus. In a way I'm glad it's my last stay here but sad I won't see the renovations. I'd be concerned if staying during the renovation process, best of luck!
We had our wedding reception at Capital Club and it was perfect! The staff was excellent and made the day super easy for us, beautiful, and the food was outstanding. Would definitely recommend even outside of large events, even if you're just looking for a place to stay or even going to grab some dinner or drinks. Patrick Beaver the event planner was the best!
I was really impressed with my stay. It's in a great location downtown with complimentary garage parking that makes it easy to walk around and see downtown Columbus. Great large clean rooms. Really everything you could ask for in a stay for business or leisure.
I almost gave this review 3 stars because many of my colleagues had no hot water for their entire stay!!! But personally, my experience was fine-the room was clean the fitness room was great. Nice location with access to downtown. When I first checked in, both elevators were down, so I had to use the maintenance elevator. This was no big deal, but the elevators kept going down at random times during my stay and was clearly an ongoing issue. Staff were nice, but overall the hotel didn't always seem organized.
We stayed at this location to attend an OSU game. Unfortunately, when we arrived, it was 26 degrees outside and our room had no heat. There was only one elevator working for 10 floors of people. The following day, with still no heat, the hot water went out. That got corrected quickly but it took a while to get the heat working.
The hallways and elevators were dirty. The bathroom was old, dirty and needed some serious maintenance. Caulking was coming off, the granite had been ruined and there was mold growing in the shower.The staff was friendly and tried to be helpful but they couldn't get things done quickly. This is the third time Hilton has disappointed us as Hilton Honors members. Looks like Marriott has won us over.
Doubletree Suites By Hilton Hotel Columbus Downtown is a US Lodging based in Columbus, Ohio. Doubletree Suites By Hilton Hotel Columbus Downtown is located at 50 S Front St, Columbus, OH 43215, USA.
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