When we arrived, no one greeted us at the door. We had to find a waitress to flag down to inform her that we had a ticket for reserved seating. She told us to go to the bar and inform the manager. Two people were serving drinks in the bar, so we weren't sure which one was the manager. Once the manager was located, I showed her our electronic ticket from Eventbright, but she asked me to show proof that I'd paid $10 for reserved seating. The ticket is proof that I paid $10 for reserved seating. After taking 5 minutes to find the confirmation that had been emailed to me (which actually showed the amount), we were seated. We waited 30 minutes, while a waitress passed us about 5 times and not once asking if we wanted anything. We spotted a man that appeared to be the owner, flagged him down and informed him of our dilemma. He was very apologetic, then informed us that people order at the bar (the manager made no mention of this when she seated us), then he had the manager come take our order. The manager took our drink order, brought the drinks, but no napkins. The music was great (Nini Love), but with such poor service, I will not be returning.
One of the nicest atmospheres I've been in in a long time great staff great management great owners excellent variety of entertainment top notch
No cover, great drinks, pleasent staff and to top it off... fantastic live music. Great time will return.
Enjoyed myself just wish it was more room there
I would give it a 5 star for the awesome jazz performance by the live band, but the one star is for the poor service by the staff, especially the bartenders. Very unprofessional in appearance, hospitality, personality and bartending experience. Example, I asked for 1738, she poured it in the glass but there wasn't enough for the full pour, so instead of letting me know to see if I wanted something else she went and grabbed the Remy bottle and mixed it in with the 1738. I couldn't believe it. There were other bar issues and I heard a few others complaining as well. The band was amazing but the Savoy club didn't shine with the band.. It's a great venue, but they need to update their staff or give then some training. We had a great time, thanks to NiNI and her band.
The Savoy Club is a US Night Club based in Columbus, Ohio. The Savoy Club is located at 1904 Lake Club Dr, Columbus, OH 43232, USA.
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