Purchased 3 pairs of crocs (wife and two daughters). After just 1 hour in them they could no longer continue to wear them due to developing "soft" spots on their feet. I attempted to return the products the next day and was denied because their return policy states "you can return unworn items within 45 days" but it also states "If there is a quality issue with your item, it may be returned for a refund within 90 days." In my opinion, shoes that cause "soft" spots to develop on feet (especially after only an hour of wear) fall into the bad quality category. I'm NOT satisfied with the product, but even more so with the store manager at CROCS POLARIS FASHION CENTER, Columbus, OH, who didn't even give me a chance to explain what was happening. I'm proud to say that I will NEVER be a crocs costumer again.
I was sad that of three prs of crocs flats, the two pair made in Bosnia fit perfectly...the one pair made in Vietnam are HUGE. The company needs to make sure that all manufacturers have the SAME size pattern for cutting out basically the same shoe. The tiny Vietnamese must think Americans have gargantuous feet! Yes I wear size 11 women's, but when I order 11 and I can walk right OUT of the shoes (a first for me!
I love the crocs store. I go about once a month and every time I go, I get the best costumer service.
very very disappointed... Walked in to get some Duet Scutes,Baya Slide or Yukon Slide. Only to be informed that they don't carry them in the store and it was not that they were out of stock they just did not cary them. Now you would think that a shoe store during the summer would carry at least one of the single strap versions. Don't get me wrong I love Crocs, have a few pairs that have lasted ages. So this review is amied at this store not the company.
Expensive in store, compared to online and also not honoring their online store prices....
Crocs is a US Shoe Store based in Columbus, Ohio. Crocs is located at 1500 Polaris Pkwy, Columbus, OH 43240, USA.
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