5
2300 W Broad St, Columbus, OH 43204, USA
Columbus, Ohio 43204
+1 614-645-5500

Very very good & nice

I made an appointment to see an OBGYN at this facility after experiencing some uncomfortable symptoms for a few months. After a 2 month waiting period, I was finally seen and tested for a UTI. The doctor conducted a standard urine dip test (which came back negative) and a cultured urine test (which came back positive and indicated a bacterial infection). The results of the cultured urine test came in after I had left the doctor's office. A nurse was supposed to call me to inform me that I was diagnosed with a UTI, but I never received a call. I only found out that I was infected during my follow-up visit 1.5 weeks later, when they found out that I was never contacted, nor did I start the prescribed medications because I was unaware that I even had an infection. This mishap has led to even more unpleasant symptoms and I have now been going back and forth between various doctor's appointments. About one month after this incident, the same office was supposed to set up an ultrasound to be done at an off-site medical center prior to my next appointment. After speaking with the doctor 2 days prior to my scheduled appointment, it was confirmed over the phone that someone from the office would give me a call before 2 PM to schedule the ultrasound. I never received a call and will not have it done in time before my next appointment. Throughout this entire process, I had been calling into the office to speak with someone about my symptoms worsening. My calls were never returned. When I'd receive appointment reminder phone calls, I would ask if I could be transferred to speak with a nurse or doctor and the response I received each time was "I can't guarantee anything". I am very disappointed in the way things have continuously progressed with this office. I chose this facility and the doctor because of the reviews. Unfortunately, my experience was not as pleasant.

If you are thinking of going to this doctor facility, run!!!! There is no communication between the receptionist, nurses, and doctors. I have never once been seen on time for any appointments. I always show up 15 minutes prior, takes 5-30 minutes until I'm taken back then I sit in a smaller room for 10-20 minutes. See the doctor for 5 minutes, then sit waiting again for 15-30 minutes. I've been misdiagnosed which they still haven't followed up with me on my normal results which I found out through OSU. Was told they were going to call in my injectable birth control into the pharmacy, even sent me home with needles (the needle on the medication is too big so I swap out the needle), went to go pick up and they never called it in. Me and my pharmacist sent in another request and we still didn't hear anything. I called and go to find out the request was denied but when were they going to inform me or the pharmacist? I was told I have to come in for my birth control shot which is fine but they didn't have any appointments until January. They want me to come in but have no appointments, makes total sense. And in the past when I use to go in for my shot (scheduled), they would have rescheduled my appointment without even contacting me or my consent. Very unprofessional staff including the doctors.

Exelente clinica la doctora q me toco hermosa para atender escucha tus nececidades

Very nice people

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Columbus Neighborhood Health Center — Health facility in Columbus

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Columbus Neighborhood Health Center

Health facility at 2300 W Broad St, Columbus, OH 43204, USA. Here you will find detailed information about Columbus Neighborhood Health Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 7:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    7:45 AM – 12:45 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Ohio
Address:
2300 W Broad St, Columbus, OH 43204, USA.
City:
Columbus
Postcode:
43204

About Columbus Neighborhood Health Center

Columbus Neighborhood Health Center is a US Health facility based in Columbus, Ohio. Columbus Neighborhood Health Center is located at 2300 W Broad St, Columbus, OH 43204, USA.


Please contact with Columbus Neighborhood Health Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Columbus Neighborhood Health Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Columbus Neighborhood Health Center

  • Hailey
    Added 2016.03.21
    Very very good & nice
  • Zoe
    Added 2015.12.28
    I made an appointment to see an OBGYN at this facility after experiencing some uncomfortable symptoms for a few months. After a 2 month waiting period, I was finally seen and tested for a UTI. The doctor conducted a standard urine dip test (which came back negative) and a cultured urine test (which came back positive and indicated a bacterial infection). The results of the cultured urine test came in after I had left the doctor's office. A nurse was supposed to call me to inform me that I was diagnosed with a UTI, but I never received a call. I only found out that I was infected during my follow-up visit 1.5 weeks later, when they found out that I was never contacted, nor did I start the prescribed medications because I was unaware that I even had an infection. This mishap has led to even more unpleasant symptoms and I have now been going back and forth between various doctor's appointments. About one month after this incident, the same office was supposed to set up an ultrasound to be done at an off-site medical center prior to my next appointment. After speaking with the doctor 2 days prior to my scheduled appointment, it was confirmed over the phone that someone from the office would give me a call before 2 PM to schedule the ultrasound. I never received a call and will not have it done in time before my next appointment. Throughout this entire process, I had been calling into the office to speak with someone about my symptoms worsening. My calls were never returned. When I'd receive appointment reminder phone calls, I would ask if I could be transferred to speak with a nurse or doctor and the response I received each time was "I can't guarantee anything". I am very disappointed in the way things have continuously progressed with this office. I chose this facility and the doctor because of the reviews. Unfortunately, my experience was not as pleasant.
  • Antonio
    Added 2015.01.04
    If you are thinking of going to this doctor facility, run!!!! There is no communication between the receptionist, nurses, and doctors. I have never once been seen on time for any appointments. I always show up 15 minutes prior, takes 5-30 minutes until I'm taken back then I sit in a smaller room for 10-20 minutes. See the doctor for 5 minutes, then sit waiting again for 15-30 minutes. I've been misdiagnosed which they still haven't followed up with me on my normal results which I found out through OSU. Was told they were going to call in my injectable birth control into the pharmacy, even sent me home with needles (the needle on the medication is too big so I swap out the needle), went to go pick up and they never called it in. Me and my pharmacist sent in another request and we still didn't hear anything. I called and go to find out the request was denied but when were they going to inform me or the pharmacist? I was told I have to come in for my birth control shot which is fine but they didn't have any appointments until January. They want me to come in but have no appointments, makes total sense. And in the past when I use to go in for my shot (scheduled), they would have rescheduled my appointment without even contacting me or my consent. Very unprofessional staff including the doctors.
  • Rachel
    Added 2014.05.03
    Exelente clinica la doctora q me toco hermosa para atender escucha tus nececidades
  • Jasmine
    Added 2013.08.20
    Very nice people
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