I had an amazing experience at this jeweler after months of frustration. For quite some time, I searched for someone to help me find a setting for a loose diamond I owned. Believe it or not, this is not as easy as it sounds. The place I began my search with, located in Toledo, decided to not return my calls at all. Another in Columbus never followed up on a message I left inquiring about their services. I began to search around and read reviews about other jewelers in Columbus. The amount of great reviews is what honestly lead me to Alexander's Jewelers, and I will say they did not disappoint! I work nights, so I left a message detailing what I was looking for in a setting for my diamond. Within 12 hours I received a response. I was invited into the store to meet with Gabrielle the same day. She was prepared on all fronts to help me find what I was looking for. After some time, we arrived at the conclusion that what I wanted needed to be custom made. Gabrielle had a setting made for me that was exactly what I wanted all along. The customer service was top notch, she kept me updated on the progress periodically and even provided a mock up of what my ring would look like. When the setting arrived, I provided the stone, and the ring was made same day. It looked amazing and was everything my fiancee and I were looking for. My simple advice to those looking around, customer service matters! Alexander's will give you exactly what you want. They will not push something on you or ignore your ideas. I will definitely return for the wedding ring.
great establishment.
Alexanders is a fantastic jewelry store right in the middle of the Short North. I purchased a Rolex Datejust II from them last year and Alex himself helped me out for over 2 hours picking my first luxury timepiece investment, reviewing the pros and cons of different brands and models. Since then, they have provided top-notch customer service and even polished my timepiece for free! Check them out.
I would give this place 6 stars if I could. Very accommodating and willing to help me out with my budget. Gabrielle was great in helping guide me to the exact ring I was looking for. Alex was also great in holding onto the ring for me while I thought it over for a night. He then gave me a great deal when I came in the next day. I would recommend them to anyone, for any occasion!
Sold them a Rolex Submariner this evening. I wanted to exchange for something else but they didn't have what I wanted so I just did a cash sale. Alex was great, offered a fair price for my watch and treated me very well. I will definitely do business with him again. I've dealt with a lot of watch places and the service was the best I've ever received anywhere. The ratings speak for themselves -
This is my go-to Jeweler. Every time I go in, the staff is very inviting and always able to provide the service I'm looking for. I feel fortunate to have such a wonderful Jeweler in the Short North. Thank you for your wonderful service Alexanders Jewelers!!
Alexanders Jewelers is a US Jewelry Store based in Columbus, Ohio. Alexanders Jewelers is located at 689 N High St, Columbus, OH 43215, USA.
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