Recently took my car here after AAA gave me a significantly lower quote than a competitor for work that the other shop insisted needed to be done.
So I ended up "saving" about $1,500 because this shop and it's technicians are honest. This is now my go-to shop for anything mechanic related.
Always amazing service.
Was actually at Safelite getting my windshield replaced. Service was great.
I appreciate their approach in their service practices and they answer all of my questions. And I have a lot of questions. Always because that's just who I am. They are extremely patient.. They give great advice and have extremely skilled technicians. Quite frankly some of the best techs I've seen in the past several years of having service done on my vehicles.
Everyone is super friendly whether you are planning a trip or getting your car worked on. The wait is never too long.
Tim, the assistant manager, was great to work with and extremely informative.
After about an hour the shop gave me a call to let me know that the work the competitor told me I needed wasn't necessary at all, and was a very minor fix.
This is the worst possible place to take your car. 2 years ago it took them more than a full business day to replace a battery, just to find out they needed to replace the starter too. Now, the battery is toast. It's covered under a warranty but they no longer carry the garbage they gave me, so instead of go ing me what they DO have they make a 9 year member come back after they've ordered it. Will they also pay for my rental? Nope. Will they charge you more for labor than anyone else, sell you crappy parts with questionable expertise, just to make you run around town so they don't have to inconvenience themselves? Yes.
Aaa Gahanna New Albany is a US Travel Agency based in Columbus, Ohio. Aaa Gahanna New Albany is located at 5486 N Hamilton Rd, Columbus, OH 43230, USA.
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