Customer service has mostly been great. One time a worker said he couldn't return a product that had broken after using it twice. Manager came by and instantly returned the product. Otherwise, great store.
REI has one of the best customer service I have ever had. Each and every time I have gone to this store I have been greeted and have always received assistance from the extremely friendly and knowledgeable staff
Great place with good selection of product. Staff is just too pushy/borderline annoying with asking if they can help every 45 seconds. But it's probably just because I've gone at slower times and they had less to occupy their time.
Staff was very helpful, store is well organized. Don't walk in expecting to pay less than $10-15 though, items can be pretty expensive
A great outdoor store. Friendly staff. Large selection. A nice fellow led me to the water bottles. It was a great experience and I was very happy with the service.
Rei is a US Bicycle Store based in Columbus, Ohio. Rei is located at 6424 Sawmill Rd, Columbus, OH 43235, USA.
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