Walked in after a bad day at work and not in the greatest mood. I was greeted by Chad who instantly made me feel like a friend... something you don't normally experience. We connected instantly and I have never had a stranger who could pull me out of a funk like that... After buying a new bike for my son (who hasn't stopped talking about Chad and his amazing dog, Red) I walked out completely floored by the level of customer service and attention to detail. He made sure my son would be safe riding his bike in the neighborhood. Lights, helmet, water bottle, bell, nothing was missed and they have a great junior trade in program. A very well managed bike shop. I'll never go anywhere else! From one Chad to another, Thank you!
After purchasing my first Trek road bike last summer, I have completely trusted Trek Dublin to service my bike. The service department is top notch and is always open with me about what needs to be repaired. Not only is the service department outstanding, but the sales people are extremely helpful. They really know their stuff and are very approachable. Don't go anywhere else for your bike needs!
This is one of the biggest bike shops in Columbus. They have lots of bike inventory. The parts inventory isn't bad ether. The staff seemed reasonably informed. Just remember its just Trek and nothing else. Most of the bikes here are above the $800 mark.
This place is AWESOME! My husband and I live in Cleveland and had issues with the bike shops up here in finding a proper bike. We had to return 2 different bikes because of improper size or mechanical issues with the bikes my husband bought. We took a leap of faith and drove down to Columbus & I can honestly say, this is the best bike shop we have ever had the pleasure of buying from. They spent 4-5 hours working with us to find the perfect bike in our price range. My husband rode his Emonda for a few hundred miles and went back down for adjustments to make sure the bike fit him perfectly! A combination of the service we received from John and Steven and the fit from Chris made this trip worth every mile! I couldn't recommend these guys more! Thanks, Trek Bicycle Columbus for providing all that you did so that my husband can ride the perfect bike!
Great experience - great staff- able to help find a bike for Christmas. Sales person Steve was terrific, as well as the others helping out. Will shop there again for sure.
Trek Bicycle Columbus Dublin is a US Bicycle Store based in Columbus, Ohio. Trek Bicycle Columbus Dublin is located at 2720 Sawmill Pl Blvd, Columbus, OH 43235, USA.
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