Too much of attitude and no willingness to accept fault. Rep named Mike simply denied me service without any reason when after talking to the corporate office, it turned out that he was at complete fault. He still did not apologize for his behavior. Even the corporate rep who spoke to Mike felt that he carried a lot of unhealthy attitude. Please avoid this store!
Team Leader Jeff is awesome! He was very helpful in getting two of our lines switched over from another carrier along with keeping and updating an existing plan to a combined family plan for a better rate, along with a free phone that was being promoted. We ended up with a far better rate and are very pleased.
Aweful costumer service. Two people and they are servicing very slowly. Had to wait 30 minutes here and all the people are not satisfied. My job takes less than 1 min. I won't come here ever again.
Excellent customer service! Susie was so helpful and worked with me for an hour to work out a complicated new phone set up. Great experience overall!
Cam really went above and beyond today! Very good experience!
T Mobile is a US Electronics Store based in Columbus, Ohio. T Mobile is located at 1602 N High St, Columbus, OH 43201, USA.
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