I was at the emergency with my baby and husband. Though I could speak English my husband couldn't and the nurse said there must be a Nepali Interpreter for my husband. They made us wait for an hour until the interpreter came. He was wearing Access 2 Interpreter badge and I couldn't believe how he couldn't even interpret as simple as the medication instructions given. Those kind of interpreters jeopardize the health of people who speaks limited or no English. Luckily, I was there and we didn't become the victim of misinterpretations. Just imagine someone with language barrier getting those kind of services and the implications of it to their health. With all due respect that dude himself needs an Interpreter. Not just the medication instructions were interpreted terribly, the whole conversations with the provider was ridiculously awkward. We would say one thing and he would say something which clearly implied different meaning. At times he would go off the limit to just make it feel like he was interpreting probably assuming that we wouldn't know what he was conveying it to the doctor. I hope children hospital take this seriously and take necessary actions on their part to ensure quality services provided. I honestly say doctors and nurses were terrific.
However on the positive side it was clean. Also the nurse on duty the head nurse came down and spoke with me and said they were allowed to keep her cuz Mom has to sign her out. Can you imagine if a hospital didn't give Mom the custody of a girl when it was her turn to have her?
If your child is ever a patient at Children's and has dietary restrictions (vegan, vegetarian, allergy, religious), be very aware of the mistakes that may be made. Stay vigilant. My child is Vegan (charted & staff is very much aware), for moral reasons. It's incredibly important to him. He was served chicken nuggets from the gluten free menu, we were lied to about it & then provided with a completely different ingredient list for an obviously different product to cover up the error. We have found the exact product he was served & it is in no way Vegan. It is chicken. No, it won't cause him anaphylactic shock, but he did vomit the remainder of the evening & is very distraught. It is more than religious for him, it is his entire life. It has halted his recovery. The nursing staff on T5 were very apologetic & one very much admitted it was chicken, yet they were quieted by their superiors who apparently decided it best to lie. We were also mistreated by the 2nd shift supervisor who believed she had the right to speak down to a mother. I am horrified over how we were treated as well as lied to. Horribly disorganized unit with some great nurses with supervisors who do not care for "the kiddos" but only about covering their bottom. The only thing I have good to say about Children's is the wonderful play place that they offer. The volunteers are amazing & we are truly grateful.
Staff is rude and had snippy attitudes. Got here at 12:30am cause my son woke up in pain with a fever. They wernt busy at all, with maybe 4 other people in the waiting room. My son and I sat there for 2 hours before we were even called to the back to be seen by the doctor. We've been on our room waiting for over an hour now and still have not seen or talked to anyone. It's 4am. This is absolutely ridiculous.
This hospital is the best hospital for children in Ohio, Maybe even on the east coast!! All staff was going out of their way to help and make sure everyone was comfortable. The hospital was very clean and beautiful! All doctors were very great at their profession, and were very knowledgeable. We are going back for the outpatient services. Thank you guys so much!!!
A couple days ago my son's ex-wife check one of the girls into the Behavioral Unit at Nationwide Children's Hospital. He went to sign her out and they would not let him. He has weekend custody, it's shared parenting, but they still would not let her go. Is this illegal if it's not I need to know why. It seems like it is interfering with custody or kidnapping or something. There was a man named Andy who sat at the front desk, an old man, it was one of the most rude people I run into at this Hospital.
Nationwide Children S Hospital is a US Hospital based in Columbus, Ohio. Nationwide Children S Hospital is located at 700 Children's Dr, Columbus, OH 43205, USA.
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